Three studies examined how firms can use transparency into social and environmental responsibility initiatives to differentiate themselves in the consumer market.Results show that transparency into internal, responsible operations practices can increase sales at least as much as transparency into external, corporate social responsibility practices, if not more so.Tags: Optional Essay CollegeHow To Solve Friendship ProblemsEssay On Why I Should Get HiredResearch Paper Topics MedicineHow To Write A Self Analysis PaperBusiness Plan Outline SampleProblem Solving Scenarios For Kids
Both terms can define consumer behavior and investment strategies as well.
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Target is one big-brand retailer that seems to have survived and even thrived in the apocalyptic retail landscape. Srikant Datar discusses the company's relentless focus on online data.
Open for comment; The retail industry is in such a spin over multichannel strategy, mall closings, and big brand shutterings, to name a few pressures, that even Santa can't keep track of it all.
Many service settings could be improved if managers actively mitigated last place aversion.
Brand loyalty and risk aversion are topics that have puzzled and excited business leaders for the last century, both being taught in business schools around the country.This paper provides empirical evidence suggesting that innovative financial products like these can help alleviate loss aversion and thus the low participation of households in risky asset markets.While no one likes standing in line for service, being last intensifies the pain of waiting, doubles the probability of switching queues, and quadruples the chances of leaving the line altogether.Therefore, in evaluating the reasons for brand loyalty, one must also examine which risks might generate those preferences, and which might do the opposite, effectively alienating a once loyal consumer demographic.In an article entitled “Risk aversion and brand loyalty: the mediating role of brand trust and brand affect,” the authors explicitly linked brand loyalty and risk aversion.Assistant Professor Ayelet Israeli discusses how Gap CEO Art Peck considers a bold idea to boost sales.Open for comment; Dynamic pricing is widely applied in industries like airline ticketing, ride-sharing, and online retailing.This paper identifies two downsides of dynamic pricing: opportunistic returns and strategic choice of payment method.The impact can be significant and has implications for managers and researchers.This study finds that customer anxiety during SST transactions can reduce customers’ trust in the service provider. This paper challenges the logic that making it easier for consumers to search across a wide assortment of products is the best strategy for online retailers.Experiments show that adding extra search costs to find discounted items can improve gross margins and sales by increasing the number of items inspected and serving as a self-selecting price discrimination mechanism among customers.