This is because we perceive a "limited" link between the bank and the government in terms of future support and we consider Anglo to be of "limited importance" to the government.As a result, the GRE status provides no uplift to our assessment of Anglo's stand-alone credit profile (SACP).The good news is, it’s relatively simple to implement a customer service improvement plan that keeps your business on top.
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Hire well: When you interview candidates, ask them what quality customer service means to them.
Pose sticky customer scenarios and ask them how they would respond to the situation.
A lot of businesses just like yours are competing for customer dollars and customer loyalty.
Chances are good that you’re investing in marketing and advertising efforts to bring consumers through your doors.
The important part of customer service is in keeping the customers once you bring them in.
It costs significantly more to attract new customers than it does to take care of the ones you already have.
It encompasses everything from how much parking you have available to how you greet customers, handle service complaints, and back up your product or service.
At its core, quality customer service is about making sure your customers feel they are valued, treated fairly, and appreciated by your business.