And we've also got you covered if you're looking for a cover letter in a specific industry. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider.
A lot of job seekers today wonder if a cover letter is still appropriate to send with your resume—and the answer is yes!
Even if an employer doesn’t ask for a cover letter, it couldn’t hurt to send one.
Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. It's a quick and easy way to make sure your job search is reaching its full potential.
Thank you for your time—I look forward to learning more about this opportunity! Are your skills and experience highlighted properly? In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions).I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.(Which my friend did.) Wondering how to customize your own cover letter? Most job seekers already know this, but just in case: You should always address your cover letter to a specific person. Plus, seeing “Dear John Doe” will impress the person reading it (even if he or she is not John Doe) much more than “To whom it may concern” will.If the job posting doesn’t include a name, look up the company’s hiring manager. Search for the person in charge of the department to which you’re applying.Use these same keywords throughout your cover letter. Adapt for the company: Each version of your cover letter should talk about how your skills will benefit the particular company that you want to work for.You want to target the company’s needs—not your own. This article and cover letter template can help you overcome your writing fears.Below, you'll learn everything you need to know to write a cover letter that truly sells your skills.In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major).